Social Distancing to Reduce the Spread of Covid-19

In conjunction with UCF’s efforts to implement social distancing and help reduce the spread of the Coronavirus, CAPS is not seeing students in-person, but will give students the option to use phone or video-conferencing for their sessions. Videoconferencing needs a discussion with a therapist and a consent form signed prior to session (see Forms link on home page side panel ).  CAPS is waiving all no show fees for counseling appointments starting on 3/12/2020 and until further notice.

CAPS is not seeing students in-person, but will give students the option to use phone or video-conferencing for their sessions. Videoconferencing needs a consent form signed prior to session (see Forms link below on side panel).  CAPS is waiving all no show fees for counseling appointments starting on 3/12/2020 and until further notice.

If you are in need of support or are in crisis, please call CAPS at 407-823-2811 and ask to speak to the counselor on duty. After-hours, call CAPS number and press 5 to speak to a counselor.

We know this can be a very stressful time.  Here are some helpful resources for coping.

Resources for Coping during COVID-19 can be found here

About Us

CAPS Vision and Mission


To enhance the lives of students by reducing the impact of mental health and phase of life challenges, elevating resiliency and minimizing the interruption of their academic pursuits.


To serve as an essential mental health resource for UCF students by providing high quality culturally competent, clinical and outreach services and a nationally renowned training program.

Please explore our website to learn more about us to determine if you might benefit from our services.

International Accreditation of Counseling Services

Counseling and Psychological Services (CAPS) is accredited by the International Accreditation of Counseling Services, Inc. (IACS) since 2004.  This means that UCF CAPS meets the highest standards of university counseling center practices and professional services. Due to this accreditation standard, we do not do mandated counseling.

To learn more about IACS, click here

What is Counseling

The counseling process is aimed at helping you resolve personal difficulties and acquire the skills, attitudes, coping, and knowledge necessary to succeed in the college environment and create  a satisfying and productive life.  During this time of new challenges and significant changes, counseling can assist you with the adjustment and personal growth necessary to cope with the competing demands of school, family, work, and social pressures.

Our staff is comprised of licensed (or license-eligible) psychologists, mental health counselors, social workers and marriage and family therapists and graduate level therapist-in-training who provide a confidential environment in which you may explore and resolve issues of concern.

Students seek services at CAPS for a variety of concerns, including:

CAPS Values and Strategic Plan


Provide high quality, barrier-free clinical services that minimize interruptions to student learning and aid in the development of skills needed to function optimally while enrolled and after graduation.

Student Centered

Student voices are heard and are at the heart of the development and implementation of our programs and services. Develop and train graduate students and other emerging professionals, who are ethical, versatile, clinically and culturally competent and aware and who provide highly skilled services to a wide range of clients.


CAPS works together with on-campus stakeholders as well as community providers and other Counseling Centers both locally and nationally to foster meaningful and collaborative liaison and consultative relationships with relevant offices, colleges, student leaders and organizations. Provide excellent primary prevention through mental heal education and student development programming.

Professional Excellence

CAPS strives for professional excellence and high quality ethical care and promote scholar-practitioner identity by developing and expanding CAPS research and scholarly activities that inform our clinical practice and contribute to the field of collegiate mental health.

Positive Work Environment

CAPS will create a workplace infused with creativity, collaboration, professional satisfaction, positivity, growth opportunities, and strong intra-unit communication.

Equity & Inclusion

Contribute to a highly inclusive campus as a beacon for equity, inclusion, and social justice in programming, service provision, recruitment, curriculum involvement, and advocacy.

Mindful Innovation

CAPS is committed to growth through creative and innovated ideas that are guided by best practice, scholarship, and conscientiousness.

Holistic Wellness

CAPS takes a holistic wellness approach to treating a person’s mental health issues through mind, body and spirit and considers alternative approaches to treatment.

Accessibility Statement

At the student’s request, Counseling and Psychological Services (CAPS) will facilitate access and reasonable accommodations to enrolled eligible students to ensure services, programs and activities sponsored by CAPS are accessible.

International Accreditation of Counseling Services, Inc. (IACS)