Social Distancing to Reduce the Spread of Covid-19

In conjunction with UCF’s efforts to implement social distancing and help reduce the spread of the Coronavirus, CAPS is not seeing students in-person, but will give students the option to use phone or video-conferencing for their sessions. Videoconferencing needs a discussion with a therapist and a consent form signed prior to session (see Forms link on home page side panel ).  CAPS is waiving all no show fees for counseling appointments starting on 3/12/2020 and until further notice.

CAPS is not seeing students in-person, but will give students the option to use phone or video-conferencing for their sessions. Videoconferencing needs a consent form signed prior to session (see Forms link below on side panel).  CAPS is waiving all no show fees for counseling appointments starting on 3/12/2020 and until further notice.

If you are in need of support or are in crisis, please call CAPS at 407-823-2811 and ask to speak to the counselor on duty. After-hours, call CAPS number and press 5 to speak to a counselor.

We know this can be a very stressful time.  Here are some helpful resources for coping.

Resources for Coping during COVID-19 can be found here


Resources are available for self-help and self-access; essentially services that you can utilize without in-person assistance.



Community Provider Database

Counseling and Psychological Services (CAPS) maintains a database of private practitioners in the community. Each therapist works autonomously and has full, separate, legal, therapeutic responsibility for their clients. We offer this database as a resource and this does not constitute endorsement of any of the listed treatment providers or facilities. Users assume responsibility for evaluating and selecting among the providers included in these listings.

Click the link above to visit the CPD! Note: if you are under the age of 18, we recommend that you seek the advice of an adult as you consider these treatment options.

Student Resources


Resources for Coping


Campus Resources


Smartphone Apps



Disasters & Terrorism



Parent Resources


General Resources




Staff Resources


Making a Referral

Referring a student to receive help requires tact and knowledge of the services we offer. Check out our helpful guide for assistance with this difficult task.





View the services available in case of emergency, both during and outside of business hours.





Counseling often involves the disclosure of sensitive and personal information. Professional ethical codes and state laws consider the personal information discussed between a counselor and client to be strictly confidential. This means that the information that you share in counseling, including the fact that you have used our services, will not be disclosed to anyone (including university officials, faculty, staff, parents, or outside agencies) without your written permission.



Horizon Health

Unfortunately, we are unable to provide counseling services to UCF faculty and staff. If you are interested in receiving ongoing services for yourself, you may contact Horizon Health for assistance.





National Information and Resources