Emergency Services

During the Day (Normal Business Hours)

CAPS provides crisis intervention services during our normal business hours. To be seen for an emergency appointment, call our office or simply walk into the center. Be sure to inform the receptionist that you are experiencing a crisis and we will make every effort to respond to your situation as quickly as possible.

Evenings & Weekends

In an immediate emergency, call 911. Otherwise, choose the best option that suits your needs:

  • CAPS Crisis Line- 407-823-2811 (press 5)
    If any UCF student is experiencing distress and needs someone to talk with in the middle of the night or on the weekend, they can call CAPS’ main number, press 5 and they will be immediately connected to a licensed therapist.

Other UCF Support Resources:

Suicide Prevention  Resources and Hotlines:

  • National Hopeline Network
    800.Suicide (784.2433)
    A 24 hrs service that forwards your call to the nearest crisis hotline in your area determined from the your phones area code.
  • Mental Health Association of Florida–24 hr Local Crisis Hotline
    Crisis & Suicide Hotlines by Area

    • Orange, Osceola, Seminole, & Brevard County Crisis Hotline: 2-1-1
    • Hillsborough County Suicide & Crisis Hotline: (813) 234-1234
    • Lake County: (352) 483-2800
    • The Connection Helpline a Christian Volunteer Helpline open 1pm-10pm
      Maitland: (407) 740-7477
    • Central Florida Helpline Open 7am-11pm
      Marion County: (352) 629-9595
    • 24-Hour Crisis Line The Centers
      Orlando: (407) 425-2624 LifeLine of Central Florida
    • Pinellas County:
      • (727) 791-3131 24-Hour Suicide Hotline
      • (727) 541-4628 24-Hour Mental Health Assistance
  • United Way 211
  • National Suicide Prevention Lifeline –The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
    1-800-273-8255 National Crisis Hotline: 24 /7 Hour (Español: 1-888-628-9454)
  • National Alliance of Mental Illness (NAMI) –If you or someone you know is in an emergency, call The National Suicide Prevention Lifeline at 800-273-TALK (8255) or call 911 immediately.
  • Graduate Student Crisis Line
  • Trans Lifeline
  • Ulifeline – Behavioral Support and Prevention
  • Wrap Around Orange
    1784 East Michigan St.
    Orlando, FL 32806
    407.836.6547

COMMUNITY MENTAL HEALTH AGENCIES & PSYCHIATRIC HOSPITALS

University Behavioral Services
2500 Discovery Drive
Orlando, FL 32826
407.281.7000
Toll free (within the state of Florida): (800) 999-0807
Fax: 407.282.5410

Orange County – Central Florida Behavioral Hospital
Community hospital that provides various mental health services including crisis assessment for clients requiring emergency interventions and inpatient hospitalization
6601 Central Florida Parkway
Orlando, FL 32821
(407) 370-0111

Orange County – Aspire Health Partners
Community hospital that provides various mental health services including crisis assessment for clients requiring emergency interventions and inpatient hospitalization
1800 Mercy Drive
Orlando, FL
(407) 407-875-3700

Seminole County – Aspire Health Partners
Community hospital that provides various mental health services including crisis assessment for clients requiring emergency interventions and inpatient hospitalization
300 South Bay Ave
Sanford, FL 32771
(407) 407-321-HELP
(407) 407-831-2411

Osceola County – Park Place Behavioral Healthcare
Community hospital that provides various mental health services including crisis assessment for clients requiring emergency interventions and inpatient hospitalization
206 Park Place Blvd-
Kissimmee, FL 34741
(407) 846-0023

Domestic Violence Shelters:

  • Harbor House
    Orange County Center Against Domestic Violence
    24 hr Crisis Hotline
    1-800-500-1119
    407-886-2856
  • Safe House of Seminole County
    Provides a safe confidential shelter for victims of domestic violence and their children. Safehouse also provides a 24-hour crisis hotline
    407-330-3933
    800-500-1119 Injunction
    407-302-5220
  • Orange County Victim Service Center
    Orange County’s center for services to any person who has been victimized by a crime.
    24 hr Hotline: 407-500-HEAL (4325)
  • The Healing Tree –Sexual Trauma Recovery Center
    24 hr Crisis Hotline for Victims of Sexual Assault
    407-843-4357 (HELP)
    407 317-7430
    601 West Michigan Street
    Orlando, FL  32805
  • Department of Children and Families
    DCF Confidential Abuse Reporting Hotline
    1-800-96-ABUSE (22873)

EATING DISORDERS AND SUPPORT GROUPS

The Renfrew Center
3452 Lake Lynda Drive
Building 100, Suite 120
Orlando, FL 32817
1-800-RENFREW (736-3739)

Center for Discovery
151 Southhall Lane, Ste 175
Maitland, FL 32751-7100
PH 855.949.1314

White Picket Fence Counseling Center (Seminole County)
Offers individual, family, & group counseling focused on eating disorders & body image issues.
1345 Clay Street
Winter Park, FL 32789
407-622-0202

Eating Disorder Network of Central Florida
www.edncf.com

National Eating Disorders Association
www.nationaleatingdisorders.org
1-800-931-2237

Academy for Eating Disorders
www.AEDweb.org

Overeaters Anonymous
www.oa.org

Eating Disorders Anonymous
www.eatingdisordersanonymous.org

Alcohol/Drugs Intervention / Emergency

The Recovery Village 

Orlando Recovery Center

If you are concerned about a student who is under the influence of drugs or alcohol, has taken an overdose of medication, or may be in need of IMMEDIATE medical attention, one or more of the following numbers should be contacted before or instead of CAPS.

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