Emergency Services

During the Day (Normal Business Hours)

CAPS provides crisis intervention services during our normal business hours. To be seen for an emergency appointment, call our office or simply walk into the center. Be sure to inform the receptionist that you are experiencing a crisis and we will make every effort to respond to your situation as quickly as possible.

Evenings & Weekends

In an immediate emergency, call 911. Otherwise, choose the best option that suits your needs:

  • CAPS Crisis Line
    407-823-2811
    If you (or a friend) are experiencing distress and need someone to talk with in the middle of the night or on the weekend, they can call CAPS’ main number, press #5 and they will be immediately connected to a licensed therapist.
  • Crisis Center
    407.425.2624
    24-hour crisis hotline service available to students. Counselors who staff the hotline will help you manage a crisis situation.
  • Lakeside Alternatives
    407.875.3700
    A public psychiatric hospital located in Orange County, is available to students requiring inpatient hospitalization.
  • National Hopeline Network
    800.Suicide (784.2433)
    A 24 hrs service that forwards your call to the nearest crisis hotline in your area determined from the your phones area code.
  • Orlando Cares
    Cities of Service Coordinator
    Orlando City Hall
    400 S. Orange Ave.
    P.O. Box 4990
    Orlando, FL 32802
    407.246.3507
    Fax: 407.246.3508
    orlandocares@cityoforlando.net
  • UCF Victim Services
    24/7 number: 407.823.1200
    Victim Services provides confidential crisis intervention, options and advocacy to anyone impacted by crime, violence, or abuse. If you or someone you know has been impacted by crime, violence, or abuse, we can help.
  • University Behavioral Services
    2500 Discovery Drive
    Orlando, FL 32826
    407.281.7000
    Toll free (within the state of Florida): (800) 999-0807
    Fax: 407.282.5410
  • United Way 211
  • Ulifeline – Behavioral Support and Prevention
  • Victim Services Center (Sexual Assault) 24-hour Hotline
    407.497.6701
    407.644.2577 (non-emergency)
  • Wrap Around Orange
    1784 East Michigan St.
    Orlando, FL 32806
    407.836.6547
    info@wraparoundorange.net

Alcohol/Drugs Intervention / Emergency

If you are concerned about a student who is under the influence of drugs or alcohol, has taken an overdose of medication, or may be in need of IMMEDIATE medical attention, one or more of the following numbers should be contacted before or instead of CAPS:

emergency[1]