Making a Referral

Counseling and Psychological Services (CAPS) is a free-of-charge campus agency designated to provide culturally and trauma informed services to university-enrolled students. CAPS offers initial assessments, single sessions, brief individual counseling, group therapy, workshops, educational presentations on a variety of topics, crisis intervention/daily drop-in services, and professional consultations to staff, faculty, students and parents.

Access to CAPS services is a priority.

• Scheduling online or by phone 407-UCF-2811
• Same day drop-in service or schedule appointments at convenience
• In-person or Tele-mental health services (hybrid)
• After-Hours Crisis Line (24/ 7 access to a therapist)

Below are a list of questions to help you make an appropriate referral to CAPS.

Questions and Answers:

• Who needs a Referral?

• What is the Difference between Students in Crisis vs. Student in Distress?

• Making a Referral: What do I say?

• After the Referral is Made, what should I expect?

• Working with Students: How can I help?

• Frequently asked questions about CAPS Services?

Download our Referral Guide for Faculty Staff here: Referral Guide