FORMS & Appointments
Take this CAPS questionnaire to figure out which appointment works for you. Click here.
You are welcome to call CAPS if you have any questions with forms or to schedule a counseling appointment 407-823-2811. CAPS has both In-person or Telemental health (video) services, but you MUST be in the State of Florida to receive counseling services. Call CAPS if you need to speak to a counselor today or if you want to schedule an appointment.
How do I make an appointment for counseling?
If you are a minor (under 18 years of age), a Valencia Downtown student, or in need of relationship therapy (involving 2 or more enrolled UCF students), then you will need to please call CAPS directly to schedule your appointment.
For First Time/New Clients wanting to meet with a counselor for a one time, solution-focused Single Session (30-45 minutes).
Focus can include talking about your academic distress, concerns about how to help a family member or friend, anxiety or stress management strategies, and obtaining a referral for a counselor who can provide a letter for your emotional support animal, a referral to a specialist or a long-term community mental health counselor, a referral to a medical professional (psychiatry), or a referral for testing/assessment for ADHD, autism, learning disorders, etc. Please call CAPS at 407-823-2811 to schedule your Single Session appointment. Please inform the support staff that you are interested in this type of appointment.
For First Time/New Clients wanting Brief, Short-Term Therapy
(meets approximately every two weeks depending on treatment plan, and within a total of 6 sessions):
You are invited to schedule your intake using our online scheduling system. You will be asked to complete the informed consent forms, then you will select a date, time, and modality (in-person or video) for your intake appointment. Please notate your appointment information in your calendar/phone. Your intake and ongoing therapy sessions could be held in-person or video; selection of the modality when completing intake forms do not hold you into a specific modality for future appointments.
What happens next?
You will receive a text the morning of your intake appointment with instructions on how to complete your online intake forms. You must complete your forms by 10:00AM the morning of your appointment, or you may lose your appointment time and you may be charged a fee. We are a highly utilized counseling center, and want to make our services available to as many students as possible. This requires your assistance in completing your forms prior to your appointment so that our counselors are ready for your counseling session. In selecting an intake appointment, please choose a day that allows you sufficient time to complete all our forms; on average, you will need at least 30 minutes to complete the forms in the morning.
To Begin, click on this link to get an email with the password and instructions to access and schedule your intake using our online scheduling system: Schedule INTAKE
For Former Clients:
We are excited to welcome you back to CAPS! Please note, starting Fall semester 2023, if you are returning back to CAPS and you have existing CAPS charges on your account, you will need to address these charges prior to being able to schedule an individual, relationship, or group counseling session. If you are unsure whether you have any CAPS charges, please call us at 407-823-2811.
If you have zero charges on your CAPS account, then there are three different ways you can re-establish counseling services at CAPS. You are invited to:
- Visit us in-person
- Call us at 407-823-2811, or
- Utilize our online request form. First obtain the password to enter our online system by clicking HERE then fill out the form by clicking Former Client Form.
What happens after I made an appointment?
On the morning of your appointment. CAPS will send you a text with instructions or what form(s) are required to be completed. Please check your text messages.
What if CAPS told me to access one of their online forms?
- You will need the password, click here
- To see the menu of forms (including CCAPS-34), click http://bit.ly/CAPS-FORMS
What if I need to cancel an appointment?
Click Appointment Cancellation Request
In the event of technical difficulties for the above items, please use this link to submit your information: Qualtrics Forms
FREQUENTLY USED FORMS:
CAPS Records Request or RECORD REQUEST – PDF version
CAPS Release of Information Form or ROI – PDF version
Parent/Guardian Informed Consent Fall 2023
PDFs
Instructions on Submitting UCF CAPS Forms using Qualtrics
To submit one of the forms below electronically, please 1) download the form, 2) open in Adobe Reader (not in the web browser), 3) complete all the items, and 4) sign the form digitally. Then 5) Save the document to your device, and 6) upload the completed document into the Qualtrics link found at the bottom of the page.
Bay Care Billing Form and ROI
Form D – Academic Services
Parental Consent-Fall 2023
UCF CAPS Minor Intake Packet_Fall 2023
To submit documents or PDF Forms to CAPS, please use the following link:
http://bit.ly/CAPS-Upload
Only drop your forms during CAPS business hours (Monday-Thursday 8:00 am to 5:15 pm and Friday 8:00 am to 4:30 pm). There will not be a therapist available to review documents outside normal work hours. If you need immediate assistance call CAPS at 407-823-2811 during regular business hours, press 5 after hours, or if this is a life threatening emergency call 911 or go to your local hospital. Please note that Qualtrics is not a secure form of transmitting confidential information.